Last updated: 29 June 2026
Gaudhuni Group ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use www.gaudhuni.com. It is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
- Identity & contact data: name, email address, phone number, and shipping/billing address you provide when placing an order, making a donation, creating an account, or submitting an enquiry.
- Transaction data: details of products purchased and donations made (including recurring donations), and order/donation history.
- Technical data: IP address, browser type, device and approximate location, and pages visited, collected automatically for security and analytics.
2. Payment Information
Online payments are processed by our PCI-DSS compliant payment partners (Razorpay and/or CCAvenue). Your sensitive payment credentials — full card number, CVV, UPI PIN, or net-banking password — are entered directly with the payment gateway. We do not collect or store these credentials on our servers.
3. How We Use Your Information
- To process and deliver your orders and to issue donation receipts;
- To set up, charge and manage recurring/auto-pay donations you authorise;
- To communicate order/donation updates, respond to enquiries, and (where you consent) send reminders;
- To prevent fraud, secure the Website, and comply with legal obligations.
4. Cookies
We use essential cookies to keep you logged in, maintain your cart, and protect against cross-site request forgery. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.
5. Disclosure of Information
We do not sell your personal data. We share it only with: (a) logistics/courier partners to deliver orders; (b) payment gateways to process payments; (c) service providers (e.g. email delivery) bound by confidentiality; and (d) authorities where required by law.
6. Data Retention
We retain personal data only as long as necessary for the purposes above and to meet legal, tax and accounting requirements, after which it is securely deleted or anonymised.
7. Data Security
We use reasonable technical and organisational measures — including HTTPS encryption, hashed passwords, access controls and rate limiting — to protect your data. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and withdraw consent (including unsubscribing from reminders or cancelling recurring donations). To exercise these rights, contact us at info@gaudhuni.com.
9. Children's Privacy
The Website is not directed at children under 18. We do not knowingly collect data from minors without verifiable parental/guardian consent.
10. Grievance Officer
In accordance with the IT Act, 2000 and the rules thereunder, the Grievance Officer for any data-protection concern is:
Grievance Officer: [Name — to be updated]
Gaudhuni Group, Varanasi, Uttar Pradesh, India
Email: info@gaudhuni.com · Phone: +91 7217064288
We aim to acknowledge grievances within 48 hours and resolve them within the timelines prescribed by law.
11. Changes to this Policy
We may update this Privacy Policy from time to time; the latest version will always be available on this page with a revised "Last updated" date.